7e777 Privacy Policy — How We Protect Your Data

1 About This Privacy Policy

This Privacy Policy ("Policy") sets out how 7e777 ("the Platform", "we", "us", "our") collects, processes, stores, and protects personal information belonging to players ("you") who register, use the platform, or interact with our services through the 7e777.run website or the 7e777 mobile application.

By creating an account with 7e777, you confirm that you have read and understood this Policy and agree to the collection and use of your personal data as described here. This Policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines.

We have written this policy to be as straightforward as possible. If you have questions after reading it, please contact our support team — details are at the bottom of this page.

2 Data We Collect

We collect personal information in three main ways: information you give us directly, information generated automatically when you use the platform, and information provided by third-party services used for payments and identity verification.

Information you provide directly:

• Full legal name and date of birth (required for account registration and KYC)
• Email address and mobile number
• Identity documents (CNIC, passport, or driver's licence) submitted for verification
• Payment method details (JazzCash account number, Easypaisa number, bank account or card details used for deposits and withdrawals)
• Account preferences and communication settings

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate geographic location
• Session activity — pages visited, time spent, games played, bets placed
• Login times and access logs
• Cookie and tracking data (see section 5 for full details)

Information from third parties:

• Payment confirmation and transaction data from JazzCash, Easypaisa, Raast, and banking partners
• Identity verification results from KYC service providers
• Fraud detection signals from security service providers

3 How We Use Your Data

7e777 uses your personal information only for purposes directly related to running your account and delivering our platform services. We do not use your data for purposes you would not reasonably expect. The main uses are:

• Account management: Creating, maintaining, and securing your 7e777 account. This includes verifying your identity during registration and during any subsequent KYC checks before a withdrawal is processed.
• Payment processing: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer, and cards; processing withdrawal requests; matching payments to your account.
• Responsible gaming: Monitoring your gaming activity to identify patterns that may indicate problem gambling, and offering relevant self-management tools. This is done in the interest of player welfare and is part of our commitment outlined on the Responsible Gaming page.
• Security and fraud prevention: Detecting suspicious login activity, unusual betting patterns, potential account sharing, and any behaviour that may indicate fraud or money laundering.
• Platform communication: Sending you account alerts, transaction confirmations, security notifications, and — where you have opted in — promotional updates about bonuses, cricket-season offers, and PSL promotions.
• Platform improvement: Using aggregated, anonymised usage data to understand which games and features are most popular, and to improve the overall 7e777 experience for Pakistani players.
• Legal and compliance obligations: Retaining records as required for KYC, anti-money laundering (AML), and any other applicable regulatory obligations.

4 Payment Data and KYC Verification

Because 7e777 processes real-money transactions in PKR, payment data and identity verification are handled with extra care. Here is how we approach both:

Payment data: When you deposit using JazzCash, Easypaisa, Raast, a bank transfer, or a card, the transaction is processed through our payment gateway partners. 7e777 does not store your full card number, mobile wallet PIN, or bank login credentials on our own servers. We receive a transaction reference and confirmation from the payment provider and link that to your account balance.

KYC verification: Before processing your first withdrawal — or at any point where we have a reasonable obligation to verify identity — we may request a copy of your CNIC, passport, or driver's licence. This document is passed to our KYC verification partner for processing. The result (verified or not verified) is stored against your account. The document itself is retained only for as long as required and then securely deleted.

Why KYC matters: KYC checks protect you as a player. They ensure that withdrawals can only go to the account holder, and they prevent the platform from being misused. If your account is not verified, withdrawal requests will be held until the process is complete.

5 Cookies and Tracking Technologies

7e777 uses cookies and similar technologies on the website and in the 7e777 app. A cookie is a small file stored on your device that helps the platform remember information about your visit. We use the following types:

• Essential cookies: Required for the platform to function. These keep you logged in during a session, maintain your account state, and ensure that game rounds are recorded correctly. You cannot opt out of essential cookies without breaking platform functionality.
• Preference cookies: Remember your language, display, and notification settings so you do not have to set them on every visit.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last, and which games are most popular. This data helps us improve the platform experience for Pakistani players.
• Security cookies: Help detect unusual activity such as login attempts from new devices or locations, and support fraud prevention systems.

7e777 does not use advertising cookies or third-party tracking cookies that follow you across other websites. You can manage cookie preferences through your browser settings. Disabling essential cookies will affect platform functionality.

6 Data Sharing and Third Parties

7e777 does not sell, rent, or trade your personal data to third parties for marketing or any commercial purpose. We share your information only with the following categories of third-party service providers, and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, Raast, banking partners, and card processing networks — to process your PKR deposits and withdrawals.
• KYC and identity verification providers: To verify identity documents submitted as part of the account verification process.
• Fraud and security services: To detect and prevent fraudulent activity, money laundering, and platform abuse.
• Platform and hosting infrastructure: Cloud hosting and content delivery providers that power the 7e777 website and app. These providers handle data strictly according to our instructions and under confidentiality agreements.
• Legal and regulatory obligations: Where required by applicable law or a lawful authority request, we may be required to disclose certain player information. We will notify you of any such request where legally permitted to do so.

All third parties with whom we share data are contractually required to keep it confidential and use it only for the specific purpose for which it was shared. We do not allow third parties to use your data for their own purposes.

7 Data Retention

We retain your personal data for as long as your account is active and for a period afterwards as required for legal, compliance, and operational reasons. Specific retention periods vary by data type:

• Account data: Retained for the lifetime of your account, plus a period of up to five years after account closure. This is necessary for KYC compliance and financial record-keeping.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years following the transaction date.
• KYC documents: Identity documents submitted for verification are retained for the minimum period required and then securely deleted. We do not retain copies of your CNIC or passport longer than necessary.
• Session and usage logs: Technical logs are retained for up to 12 months for security and fraud investigation purposes, after which they are anonymised or deleted.
• Marketing communications data: If you have opted in to receive promotional communications, we retain your consent record and contact details for this purpose until you opt out.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked back to you personally.

8 Your Data Rights

As a player on the 7e777 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team.

9 Children and Minors

7e777 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or submitted personal information, we will close the account immediately and delete the associated data.

Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms. If you believe a minor has accessed or registered on 7e777, please contact our support team immediately so we can act quickly.

Age verification is carried out during registration and can be requested again at any time — particularly before processing a withdrawal. Providing a false date of birth to bypass age restrictions is a breach of our Terms and Conditions and will result in account closure.

10 Security Measures

7e777 takes the security of your personal and financial data seriously. The following measures are in place to protect your information:

• SSL/TLS encryption: All data transmitted between your device and the 7e777 platform is encrypted using SSL/TLS protocols. This applies to account login, game play, and PKR transactions via JazzCash, Easypaisa, Raast, and bank channels.
• Password hashing: Account passwords are stored as one-way hashes using industry-standard algorithms. Even 7e777 staff cannot see your password in plain text.
• Access controls: Access to personal player data within the 7e777 organisation is restricted to staff who need it to perform their role. All access is logged and monitored.
• Fraud monitoring: Automated systems continuously monitor account activity for signs of unauthorised access, unusual transactions, or suspicious betting patterns.
• Secure data storage: Player data is stored on secure, access-controlled servers. Payment credential data that does not need to be stored (such as full card numbers) is never written to our systems.

Despite these measures, no online platform can guarantee absolute security. If you suspect your account has been accessed without your permission, change your password immediately and contact support.

11 Updates to This Privacy Policy

7e777 may update this Privacy Policy from time to time to reflect changes in our platform, services, or applicable data protection practices. When significant changes are made, we will notify registered players via a platform notice or through your registered contact details.

The updated policy will be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically to stay informed about how we handle your data. Continued use of the 7e777 platform after a policy update constitutes your acceptance of the revised terms.

If a change significantly affects how we use your personal data, we will make reasonable efforts to obtain your fresh consent where required before the change takes effect.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with our support team. We aim to respond to all data-related queries within a reasonable timeframe.

You can reach us through the live chat feature on the platform, or via the contact details below. For account-specific queries, please have your registered mobile number or email address ready so we can locate your account quickly.